Privacy Policy

Effective Date:

At Luxury Jewelers, we are committed to protecting your privacy. When you visit our website, use our services, or make purchases, we gather, use, disclose, and protect your personal information as described in this privacy policy. To learn about our procedures for handling personal information, please carefully read this policy.

1. Information We Collect

We collect various types of personal and non-personal information to provide and improve our products and services.

a. Personal Information:

We collect personal information that you provide to us directly, such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed via secure third-party gateways)
  • Date of birth (optional for custom jewelry services)
  • Photos or design references (for custom pieces)
  • Communication records (emails, messages, support inquiries)

b. Automatically Collected Information:

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website URLs
  • Device information
  • Pages visited and time spent
  • Cookies and tracking technologies

c. Information from Third Parties:

We may also receive information from third-party platforms (e.g., social media accounts, payment processors) when you engage with us via those services.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your purchases or inquiries
  • Personalize your shopping experience
  • Provide custom jewelry design services
  • Improve our website, products, and customer service
  • Send promotional emails or updates (with your consent)
  • Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following ways:

a. Service Providers:

We may share information with trusted service providers who assist in:

  • Payment processing
  • Shipping and logistics
  • Website hosting and maintenance
  • Marketing and analytics
  • Customer support

These partners are contractually obligated to protect your information and use it solely for the services they provide.

b. Legal Compliance:

We may disclose your information if required to do so by law or in response to legal requests by public authorities.

c. Business Transfers:

In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

4. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, including any legal or reporting obligations. After that period, data will be securely deleted or anonymized.

5. Your Rights and Choices

Depending on your jurisdiction, you may have rights under data protection laws, including:

  • Right to access your personal information
  • Right to correct or update inaccurate data
  • Right to request deletion of your data
  • Right to object to or restrict certain processing
  • Right to data portability
  • Right to withdraw consent

To exercise any of these rights, please contact us at [support@luxuryjewelers.com].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site usage. Cookies help us:

  • Remember your preferences
  • Keep you logged in
  • Analyze traffic patterns
  • Personalize content and advertisements

You may control cookie preferences via your browser settings. Disabling cookies may affect the functionality of our website.

7. Data Security

To prevent unauthorized access, change, disclosure, or destruction of your personal information, we employ industry-standard security procedures. These measures include:

  • Intrusion detection systems, firewalls
  • Secure Sockets Layer (SSL) encryption
  • Limited employee access to sensitive data
  • Regular security audits and updates

No system is completely safe in spite of these attempts. We advise you to secure your devices and create strong passwords.

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover we have inadvertently gathered data from a child under 13, we will delete it promptly.

9. International Users

Please be advised that your data may be transferred to, stored, and processed in the United States if you are using our website from outside the country. You agree to this transfer by using our services.

10. Third-Party Links

There may be links to external websites on our website. The privacy policies of these websites are not under our control. We advise people to review the privacy policies of any websites they visit through links.

11. Updates to This Policy

This Privacy Policy may be updated periodically. This page will be updated with the new effective date of any changes. We advise you to periodically review this policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Luxury Jewelers

Email: support@luxuryjewelers.com

Phone: 678-600-2350

Thank you for trusting Luxury Jewelers. We are committed to protecting your privacy and providing a secure shopping experience.