Terms and Conditions

Welcome to Luxury Jewelers. These Terms and Conditions outline the rules and regulations for the use of our website, services, and the purchase of our products. You accept these terms by using our website or by buying something from us. Before continuing, please carefully read them.

  1. General Overview

This website is owned and operated by Luxury Jewelers. Luxury Jewelers is referred to by the terms “we,” “our,” and “us.” You agree to be governed by the following terms and conditions (“Terms”), as well as any other terms, conditions, and policies mentioned here or accessible by hyperlink, by using our website and/or making a purchase from us. All site users are subject to these terms.

  1. Eligibility

You must be at least 18 years of age to use our website or purchase our products. By using this site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.

  1. Products and Services

Luxury Jewelers offers a curated collection of fine jewelry and accessories, including:

  • Engagement rings and wedding bands
  • Custom-designed and handcrafted jewelry
  • Gold and diamond necklaces, chains, earrings, bracelets
  • Luxury watches and certified timepieces
  • Jewelry repair, resizing, polishing, and restoration services

All items are subject to availability. We reserve the right to discontinue any product at any time and to limit quantities.

  1. Pricing and Payments

  • All prices are listed in USD and are inclusive of applicable taxes, unless stated otherwise.
  • Due to market swings, changes in the price of gold and diamonds, and promotional activities, prices could vary suddenly.
  • We have the right to cancel any impacted purchases and fix any typographical or price errors.
  • Major credit/debit cards, PayPal, bank transfers, and installment plans, when available, are accepted forms of payment.
  • Every transaction is handled safely. Credit card information is not kept on our systems.

  1. Order Acceptance and Cancellation

  • All orders are subject to approval and availability. We reserve the right to reject or cancel orders at our discretion.
  • Cancellations by customers must be requested before dispatch. Custom orders are not eligible for cancellation after confirmation.
  • In case of a cancellation, refunds will be processed based on our Returns Policy.

  1. Shipping and Delivery

  • Depending on the region, shipping is offered both domestically and abroad.
  • At checkout, shipping costs, delivery schedules, and insurance choices are shown.
  • A tracking number will be sent to you as soon as your product is sent.
  • Any delays brought on by weather, courier providers, or customs clearance are not our responsibility.
  • When the purchased things are delivered to the carrier, you become the owner and assume the risk of loss.

  1. Returns and Refunds

  • Please refer to our detailed Refunds and Returns Policy available on our website.
  • For hygiene and safety reasons, certain items such as earrings may not be eligible for returns unless they are faulty.
  • Custom or engraved items are non-refundable except in the case of manufacturing defects.

  1. Custom Orders

  • Custom designs require a deposit or full payment, depending on the scope.
  • We provide design previews and modifications before production.
  • Once approved, changes cannot be made.
  • Manufacturing times may vary based on complexity and material availability.
  • We guarantee quality craftsmanship and offer post-sale adjustments where feasible.

  1. Intellectual Property

Luxury Jewelers is the owner or licensee of all intellectual property on this website, including logos, product photos, website design, and all written material. It is completely forbidden to reproduce, distribute, or modify without written approval.

  1. User Conduct

You agree to:

  • Use the website for lawful purposes only
  • Not transmit malware, spam, or harmful code
  • Do not impersonate any person or misrepresent your identity
  • Do not access or tamper with non-public areas of the website
  • Refrain from using bots or automated tools to extract data

  1. Third-Party Links and Integrations

There may be integrations or links to third-party websites on our website (such as delivery tracking or payment gateways). We’ve included them for your convenience. These websites are not under our authority or recommendation, and we have no control over their privacy practices or policies.

  1. Disclaimer of Warranties

We strive to ensure that all information, images, and descriptions are accurate and up to date. We do not, however, promise that the service will be error-free, uninterrupted, or that all of the content will be up-to-date or comprehensive. Unless otherwise noted, all goods and services are offered “as is” with no guarantees of any sort.

  1. Limitation of Liability

Luxury Jewelers disclaims all liability for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of the website, including any data loss or mistakes or omissions, to the maximum extent allowed by law.

  1. Indemnification

By using our website and services, you agree to indemnify and hold harmless Luxury Jewelers, its affiliates, officers, employees, and agents from any claim, responsibility, loss, or expenditure resulting from your violation of these terms.

  1. Modifications to Terms

We may update or revise these Terms at any time. You must go over them from time to time. You consent to such changes if you keep using our services after they are made.

  1. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the jurisdiction in which Luxury Jewelers is registered. Any disputes shall be resolved through arbitration or mediation, where applicable, before seeking legal action.

  1. Severability

If any part of these Terms is deemed invalid or unenforceable, the remainder shall remain in full force and effect.

  1. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: support@luxuryjewelers.com

Phone: 678-600-2350

Thank you for shopping with Luxury Jewelers. Your trust means everything to us.